Privacy Policy – MissRose.lk

Effective Date: 09th Of August 2024

MissRose.lk (“we,” “our,” or “us”) values your trust and respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or shop with us through our website www.missrose.lk.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you place an order, register an account, or browse our website:

• Personal details: name, email address, phone number, billing/shipping address.
• Payment details: credit/debit card or other payment information (processed securely through third-party gateways, not stored by us).
• Order history and preferences.
• Technical information: IP address, browser type, device type, cookies, and browsing behavior.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer support.
• Improve our website, products, and services.
• Send you order confirmations, updates, and promotional offers (you may opt out anytime).
• Prevent fraud, unauthorized transactions, and misuse of our services.

3. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share information with:

• Delivery partners (to complete deliveries).
• Payment service providers (to process secure payments).
• Service providers (IT support, marketing, analytics).
• Authorities, if required by law or for fraud prevention.

4. Payment Security

All payments made via Visa/MasterCard, Cash on Delivery, Koko, and Mintpay are processed securely. We do not store your credit/debit card details. Transactions are encrypted and handled by trusted third-party payment gateways.

5. Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings, but some features may not work properly.

6. Data Protection & Retention

• We take appropriate security measures to protect your personal data against unauthorized access or disclosure.
• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

7. Your Rights

As a customer, you have the right to:

• Access, update, or correct your personal information.
• Request deletion of your data (except where retention is required by law).
• Opt out of marketing emails or SMS.

To exercise your rights, please contact us at [Insert Customer Support Email/Phone].

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies separately.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

📧 Email: missrose.lk@gmail.com
📞 Phone: 077 771 0616
🌐 Website: www.missrose.lk

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✨ This draft is professional, legally appropriate, and user-friendly for an e-commerce website.